Support Services Coordinator

Support Services Coordinator Full Time | Day Shift Make a meaningful impact with Three Pillars Senior Living Communities, located in Dousman, WI! We're seeking compassionate team members who embrace our core values: Respect, Commitment, Fulfillment, Empathy, and Fun! Our Team Members Say It Best, at Three Pillars, you'll be: Valued for your dedication and compassion Empowered to grow-both professionally and personally Inspired by a strong culture of care and collaboration Welcomed into a close-knit, mission-driven community

Support Services Coordinator Requirements:

Minimum education, certification and/or licensure: High school diploma required. Prefer 2 year training in medical office management. Staff scheduling experience required. C.N.A./ First Aid certification an asset.

Physical requirements:

Sit, stand, bend, push, pull frequently. Able to lift, push/pull objects weighing up to 10 pounds frequently. Occasional lifting objects up to 20 pounds and minimal lifting objects between 21 to 50 pounds.

Mental requirements:

Knowledge of medical terminology. Read, write and speak English fluently. Good organizational skills.

Experience:

Two years medical office experience, including appointment schedulingcorrespondence.

Computer knowledge:

Strong knowledge of Microsoft Office and Electronic Medical Record Systems. What you'll do as a

Support Services Coordinator:

Develop and Maintain all Compass Point resident files. Develop and maintain health services files. Schedule the Service Associates for Compass Point. Manage PTO requests and call-ins. Payroll for Service Associates/Licensed staff. Complete all necessary forms to assure accuracy and submit timely. Submit monthly billing information for clinic services and ala carte services. Including hours physicians utilize clinic space on monthly basis Schedule medical appointments (physician, dentist, podiatrist, ophthalmologist, audiologist, lab services, etc.). Prepare needed paperwork to send with resident to appointment. Process lab orders maintain lab binder for CP/VOS. Manage follow-up appts. i.e. schedule tests, assure test results/reports are received at facility. CP/VOS Manage clinic schedule-specific to dates and times physicians see patients in the Getz Clinic or specialty areas. Provide demographic data as needed to support process. Maintain daily clinic schedules. Initiate and distribute daily clinic appointments reminders to residents/staff at CP/VOS Coordinate transportation for resident appointments with driver, provider and resident. Assist in overseeing public transportation folder on Outlook Express Provide first aid and Heimlich to all Compass Point residents as needed. Notify the Director of Catered Living/licensed staff when a change in resident status is noticed i.e. behavior, ambulation, cognition, hygiene and complete a "We Care" form.

BenefitsPerks:

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• For full time employees working 30+ hours per week) Paid Time Off Low- to No-Cost Wellness Programs Tuition ReimbursementScholarships Medical, Dental, VisionFSA
• Company Paid Life Insurance
• Short- and Long-Term Disability Insurance
• Retirement Savings Plans Employee Referral Bonuses Emergency Loan Assistance Employee Assistance Programs (EAP) Come Grow with

Three Pillars:

Three Pillars Senior Living Communities is a not-for-profit organization sponsored by the Masonic Fraternity. Three Pillars takes pride in meeting the social, physical, and spiritual needs of older adults through high-quality housing and services via: Independent Living Assisted Living Memory Care Short-Term Rehab Long-Term Skilled Nursing Three Pillars is more than a senior living community, it's a family. Come join our growing family!