Certification Specialist 2026-00674

Open Until Filled

GENERAL DESCRIPTION

The Wyoming Department of Health, Aging Division, is seeking a disciplined and detail-oriented professional to serve as a Healthcare Certification Specialist within the Healthcare Licensing and Surveys (HLS) Business Office. In this capacity, you will provide critical administrative oversight and technical support to ensure the integrity of healthcare facility certifications and state licensure records. Primary responsibilities include monitoring and tracking mandatory federal and state timelines for facility surveys to ensure all regulatory documentation is processed within statutory deadlines. This role requires the maintenance of comprehensive electronic filing systems, the execution of precise data entry, and the performance of essential research to support provider certification records. The Coordinator is also responsible for producing formal correspondence and specialized reports unique to the HLS mission, necessitating a high degree of written precision and professional communication. As a key representative of the Business Office, you will facilitate efficient daily operations by performing receptionist duties, providing management support, and coordinating office-wide administrative tasks. The successful candidate will serve as a professional liaison for the agency, utilizing excellent oral and written communication skills to interface effectively with department staff and external stakeholders. HLS serves as the primary regulatory authority for licensed and certified healthcare facilities within the State of Wyoming. HLS is dedicated to protecting the health, safety, and welfare of residents and patients by ensuring all Medicare, Medicaid, and state-licensed providers adhere to established quality of care standards. Working for the State of Wyoming offers more than a paycheck.

Our total compensation package includes:

Comprehensive health, dental, and vision insurance Paid vacation, sick leave, FMLA, and holidays Retirement - Pension and 457(b) plans that help you build a secure future Flexible schedules and work-life balance options Meaningful work that makes a difference for Wyoming communities and

MUCH MORE!

Click here for detailed information , or you can watch this short video to learn about our benefit package! Want to see the full value of your compensation beyond salary? Explore our

Total Compensation Calculator:

compensationcalculator.wyo.gov

Human Resource Contact:

Anissa French / wdhrecruit@wyo.gov

ESSENTIAL FUNCTIONS

The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level. Assists in the management of the day-to-day operations of provider certification and licensure records. Monitors and tracks regulatory-mandated timelines for provider surveys and records. Enters data into a national survey database (ACO/ACTS/iQIES), for the federal government to track and monitor healthcare providers' performance and regulatory compliance. Monitors and schedules required permanently assigned vehicle maintenance needs. Also serves as a backup for tracking and maintaining electronic travel itineraries, calculating, coding, and preparing travel voucher reimbursements. Finalizes correspondence for appropriate management staff within HLS in accordance with established standards, office policies, and guidelines. Performs receptionist services for HLS. This includes direct contact with healthcare customers, providers, concerned family members, and friends. Processes provider staff changes and updates directories, email listings, and federal databases as needed.

PREFERENCES

Preference will be given to applicants with two or more years of receptionist and administrative support experience in a business office setting. Preference will be given to applicants with two or more years of experience using Microsoft Office and Google Suite products. Preference will be given to applicants with organization, multitasking, and time management skills. Preference will be given to applications with the ability to maintain and track various workflow processes. Preference will be given to applicants with accurate data entry skills.

KNOWLEDGE

Knowledge of applicable computer applications, specifically Microsoft Office products and Google Suite. Knowledge of records processing and maintenance procedures and systems. Knowledge in the preparation of complicated documents. Knowledge and understanding of the agency and each respective division/program. Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and products related to the department. Knowledge of techniques for providing a higher level of customer service. Skills with accurate data entry. Ability to monitor and track multiple deadlines.

MINIMUM QUALIFICATIONS

Education:

Associate's Degree (typically in Business)

Experience:

0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an

Office Assistant II OR Education & Experience Substitution:

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an

Office Assistant II Certificates, Licenses, Registrations:

None

PHYSICAL WORKING CONDITIONS

Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Special physical demands are not required to perform the work.

NOTES:

FLSA:

Non-exempt The Wyoming Department of Health is an E-Verify employer. Click here to view the State of Wyoming Total Compensation Calculator. Click here to view the State of Wyoming Classification and Pay Structure.

URL:

http://agency.governmentjobs.com/wyoming/default.cfm The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Class Specifications are subject to change, please refer to the

A & I HRD

Website to ensure that you have the most recent version.