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Records Clerk

Job

City of Conway, Arkansas

Conway, AR (In Person)

$53,951 Salary, Full-Time

Posted 1 week ago (Updated 1 day ago) • Actively hiring

Expires 8/7/2026

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Job Description

Job Code:
03
Posted On:
June 30, 2026
Job Type:
Full Time Pay Rate:
$35,103.00 annually
Department:
Police Category:
Non-Uniform Shift:
Day Education:
High School or GED Civil Service:
Yes Background Investigation:
Yes AR Driver's License:
Yes Drug Test Required:
Yes The City of Conway is accepting applications for a Records Clerk (Customer Service Representative) with the Conway Police Department. This position prepares, maintains, and distributes law enforcement records while providing professional customer service to the public and other agencies. Essential Duties and Responsibilities Enter, code, and retrieve information from multiple computer systems. Maintain accurate electronic and paper records. Process records requests in accordance with applicable laws. Answer telephones and assist the public with records inquiries. Prepare, compile, copy, and distribute reports. Receive and balance cash and check payments. Maintain traffic citation files. Process criminal background check requests. Scan reports for long-term electronic storage. Perform other related duties as assigned. Requirements High School Diploma or GED required. 12-18 months of related clerical or office experience preferred, or an equivalent combination of education and experience. Strong communication and customer service skills. Ability to maintain confidential information. Ability to type at least 45 words per minute. Working knowledge of Microsoft Word, spreadsheets, databases, and office equipment. Ability to accurately handle cash and maintain detailed records. Maintain regular attendance. Working Conditions Office environment with controlled temperature and moderate noise. Frequent computer and office equipment use. Occasional lifting of up to 50 pounds. The City of Conway offers a competitive benefits package. The City of Conway is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital or veteran status, political status, disability status, or any other legally protected status.