Office Equipment Service Technician

Field Service Technician Join One of the Region's Leading Business Technology Firms Technology is evolving fast - and so are we. We're looking for a highly skilled, mechanically minded Field Service Technician who thrives on solving complex technical problems, working independently, and staying ahead of emerging technology. This is not a "parts changer" role. We want a true technical specialist who enjoys diagnostics, troubleshooting, customer interaction, and continuous learning in a rapidly evolving AI-integrated industry. If you're the kind of person who enjoys figuring out what others can't, values autonomy, and takes pride in delivering exceptional service, this could be the right seat for you. What you'll do : Diagnose, troubleshoot, and repair advanced business technology systems using both hands-on expertise and AI-assisted diagnostic tools Solve technical issues quickly while identifying root causes to prevent repeat failures Use predictive maintenance platforms and smart service alerts to improve first-time fix rates Work independently in the field while staying connected through real-time mobile support systems Access service history, technical bulletins, remote diagnostics, and live support through company-provided technology Build strong client relationships through professionalism, responsiveness, and technical credibility Maintain organized vehicle inventory and accurate documentation using automated reporting systems Support team goals by assisting across territories when needed Continuously sharpen your technical edge through ongoing training on emerging technologies, AI tools, and evolving equipment platforms

Qualifications:

Technical school, military electronics training, or equivalent hands-on technical experience preferred Strong electrical and/or mechanical aptitude Experience troubleshooting technology, equipment, or electronic systems Strong written and verbal communication skills Ability to manage multiple service priorities throughout the day Valid driver's license with ability to travel locally (~90% field-based) Ability to frequently lift/push/pull 30 lbs and occasionally up to 50 lbs You may be a strong fit if you: Love troubleshooting and fixing technical problems Prefer hands-on work over sitting behind a desk all day Enjoy figuring out how systems work Take pride in solving problems correctly the first time Want a career where technology continues to evolve and challenge you Value independence, trust, and accountability Why join us: Work with advanced AI-supported service technology Company-provided laptop, smartphone, and tools Ongoing technical training and development High-autonomy environment with strong team support Opportunity to work with cutting-edge business technology systems Stable company with growth opportunities in a rapidly evolving industry Be part of a team that values expertise, professionalism, and continuous improvement If that sounds like you, we'd like to talk.

Job Type:

Full-time Pay:

$15.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance Application Question(s): Have you completed a trade school, technical school, or vocational training program? If selected to move forward in our hiring process, what email address should we use to send you a brief Culture Index survey?

License/Certification:

Driver's License (Required)

Work Location:

On the road