Office Clerk Level I

1. Office duties include to assist all city departments. 2. Performs general office duties to include answering phones and routing calls to respective department. 3. Takes and relays messages timely and accurately when staff is out. 4. Responds to inquiries in a professional manner providing accurate public information about City Services. 5. Resolves common customer concerns in a diplomatic matter. 6. Ensures office visitors are logged in on the visitor sign in sheet. 7. Maintains a clean and orderly customer and office work area. 8. Maintains, stocks and organizes office/janitorial supplies. 9. Receives and routes packages and notifies the appropriate department. 10. Assist with preparations of city events. As well as attend city events or for surrounding communities. 11. Deliver & pick up correspondence documents to other entities. 12. Processing payments for all department or as assigned.

Qualifications:

1. Job requires an accredited high school diploma or GED equivalent and at least two (2) years past the high school equivalency. 2. Valid TXDL (Class C) or better with satisfactory driving record. 3. Must be able to type 50-60 wpm with proficiency and accuracy. 4. Must be able to communicate clearly and concisely, both orally and in writing. 5.

Bilingual:

English/Spanish. 6. Must be able to deal with difficult individuals in a professional and diplomatic manner. 7. General computer skills and knowledge of Microsoft software applications to include Microsoft Word, Excel and Outlook and the ability to learn departmental software. 8. Maintains records and files accurately and in an orderly manner; maintains a clean and orderly office work area.