Office Services Associate

We are looking for a detail-oriented Office Services Associate to support daily back-office operations for a client site in Chicago, Illinois. This Contract position focuses on delivering reliable copy, mail, intake, and general office support in both physical and digital environments while maintaining strong service standards. The ideal candidate is organized, responsive, and comfortable working in a fast-paced setting where accuracy, confidentiality, and timely completion of tasks are essential.

Responsibilities:

• Manage incoming office service requests by reviewing job details, confirming instructions, and recording work through appropriate tracking methods.
• Complete copying, scanning, mail handling, and document intake tasks in accordance with established service procedures and client expectations.
• Organize assignments by deadline and production priority to ensure work is processed, finished, and delivered on schedule.
• Communicate promptly with supervisors or client contacts regarding unclear instructions, scheduling concerns, or service issues that may affect completion times.
• Perform basic troubleshooting on office equipment and replenish paper, toner, and other production supplies to keep operations running smoothly.
• Inspect completed work for accuracy and presentation, and contribute to quality checks on team output when needed.
• Handle sensitive materials with discretion and follow company and client policies related to confidentiality, security, and workplace procedures.
• Support additional front-of-house or facility-related services, such as reception, hospitality, or audio/visual coordination, based on business needs.
• Lift and move boxes, paper, and other materials as required to support daily service activity and mail or reprographics operations.