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Returns Mail & Credit Processor
Job
Lafayette Economic Development Authority
Lafayette, LA (In Person)
Full-Time
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Job Description
Back Returns Mail & Credit Processor @ Stuller Description Our dedicated distribution team performs an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from automated and manual stock locations, and sorting and packing orders. Logistics Operations prepares and verifies returned packages, ensuring any needing special attention are properly handled. Incoming mail is entered into the tracking system, and returns are processed for credit or refund, with customer issues addressed. In the role of a Returns Mail & Credit Processor, you will receive and sort packages, verify those needing special attention, process returns for credit or refund, and handle any customer concerns related to returns. Key Responsibilities Receive and sort incoming packages at the dock Enter and assist with in-house mail deliveries as needed Scan product barcodes and sort items into designated bins Ensure accuracy in sorting and processing tasks Order departmental supplies and prepare packages for credit processing Verify and process returned merchandise, giving special attention where required Communicate with customers regarding returns and resolve department-specific errors Process returns for credit, refund, repair, or exchange