Mailroom coordinator

Job Location:

20

Church St Hartford, CT Hourly Rate:

$18-$20/Hr. "For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits Mailroom Room Coordinator Responsibilities include document receiving, opening, sorting, preparation, scanning, mailing and archiving. In this role, the following functions are managed: Accepting mail, logging mail and matching mail to record retrieval order. Prepared and coordinate facility packets for mail Sorting and scanning documents

Qualifications:

Education:

High school diploma or equivalent Prior experience in mailroom, production or back office, especially in insurance or healthcare setting Prior experience as a document processor or working with Medical Records Inbound Mail Function Open, review and sort incoming mail received from Custodian of Records/Providers, Court Systems, Opposing Counsels and Clients. Accurately log in mail, review and identify content and match to a record retrieval order. Prepare paper medical records and other healthcare related correspondence for scanning. Review, prepare and process incoming electronic records received via e-fax, email, CD, SFTP, web portal. Scan invoices and payment checks and attached to portal. Monitor email accounts and respond to inquiries from internal Operations teams. Operate postage meter, inserter, scanner, printers. Generate, Review, and prepare files of outgoing letters to Providers on a daily basis. Maintain tracking of all outgoing letters using Excel spreadsheets. Operate postage meter, inserter, scanner, printers. Review and process return mail. Monitor email accounts and respond to inquiries from Operations team. Outbound Mail Function Meet quality and productivity standards as indicated by service level. Comply with HIPAA and other regulations regarding confidentiality of information. Open, review and sort incoming mail by Client / Audit Program. Accurately review and prepare paper Medical Records and other Healthcare related correspondence for scanning following a standardized process. Scanning Function Organize pages received and scan using printer and scanner Review scan to ensure pages are uploaded and readable Organize and archive physical documents Shred documents daily, weekly and monthly as defined by procedures.