Processing Assistant III - 122040310

Processing Assistant

III - 122040310

Cumberland County, NC - 3.8 Fayetteville, NC Job Details Full-time $37,827.06 a year 1 day ago Benefits Paid holidays Retirement plan Qualifications Computer operation Microsoft Excel Computer literacy Driver's License Productivity software Full Job Description Position Overview This position is located in the Mail Room, Communications Team, Business Operations Division. Examples of Duties The primary purpose of this position is to perform tasks involving the receipt, distribution and processing of all agency mail to include receipt and responsibility for Social Security, SSI, VA, WFFA, LIEAP, Work Release Checks, Electronic Benefits Transfer Cards (EBT), Food Stamps and Medicaid Cards received into the agency. This position delivers and retrieves mail/correspondence daily from the US Post Office or County Mailroom. This position processes an average of 2,000 pieces of mail a day. This position keeps daily reports/logs regarding the processing of incoming/outgoing mail. This position has daily contact with Federal postal workers, agency staff and county staff in the processing and distribution of mail. Contact with UPS, FEDEX and other courier agencies also occurs when signing for deliveries. Public contact must be professional and courteous. The person in this position must be able to lift up to 50 pounds, as frequent lifting is required. This position uses the following equipment daily in the processing of incoming/outgoing mail: a Pelouze PS20DL Electronic Scale to weigh mail for correct postage, a Pitney Bowes 1250 electric letter opener, a personal computer and a multi-function printer. This position must have a working knowledge of word processing and database programs. This position may be called upon to provide coverage in other areas of Business Operations, when demands of the workload warrant Minimum Qualifications

MINIMUM EDUCATION & EXPERIENCE REQUIRED

Graduation from high school and demonstrated possession of knowledge, skills, and abilities gained through at least one year of office assistant/secretarial experience, or an equivalent combination of training and experience.

KNOWLEDGE, SKILLS AND ABILITIES

This position requires the knowledge and skills necessary to operate the listed office equipment; this position requires basic computer knowledge and skills as well as familiarity with Microsoft Excel/Access databases. The person in this position must be able to lift a minimum of 10 pounds and a maximum of 50 pounds as frequent lifting is required. This position will be cross-trained with other Processing Assistants assigned to the Operations Team. This position may be called upon to offer assistance to the Mailroom, Records Management, Reception Team and Supply Team during workflow crisis. Person must be flexible as tasks could fluctuate without prior notice. Strong communication skills are a must, as the person in this position will interact with people throughout the agency.

Necessary additional requirements:

Successful completion of Word, Excel and Spelling test will be required. Candidates selected as highly qualified will be contacted via email by a Human Resources representative to schedule testing. Knowledge, Skills and Abilities

CONDITIONS OF EMPLOYMENT

The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal. Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer. Law enforcement background check is required. Has or is able to obtain a valid North Carolina Drivers License. This position will require assisting in emergency and/or disaster situations. The Cumberland County Department of Social Services has a strict dress code policy that must be adhered to. This policy includes specific guidelines related to tattoos and body piercing. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. If there are specific questions regarding this posting, you may contact DSS Human Resources at 910-677-2604. MISSION The Cumberland County Department of Social Services stands united to strengthen individuals and families and to protect children and vulnerable adults. We collaborate with our community partners to provide programs and services which engage our customers in improving their quality of life. VISION We envision our Department... as a catalyst for improving quality of life through teamwork, partnership, forward thinking, and cutting edge service delivery. We envision our customers...as partners, motivated and empowered to improve their quality of life. Our Core Standards & Values A quality customer experience, business operations and employee experience represents our three Core Standards that guide our principles and values. We have identified eight core values and validating behaviors that define our

Departments:

Service, Teamwork, Accountability, Diversity, Innovation, Optimism, Integrity and Flexibility.