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Front Desk Receptionist
Job
Bill's Distributing
Anchorage, AK (In Person)
$37,440 Salary, Full-Time
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Job Description
We are looking for a receptionist to undertake clerical duties within our main office. You will be the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities Enter orders daily Provide front-line customer service via phone and in person to customers. Provide basic administrative support to the team as needed Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc. Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Keep updated records and files Take up other duties as assigned (travel arrangements, schedules etc.) Requirements Proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation High School diploma; additional qualifications will be a plus