Front Desk Receptionist

We are seeking a reliable, adaptable, and upbeat front desk medical receptionist to join our healthcare team. Our facility houses three specialty clinics that share an administrative team. As the first point of contact for our patients, the ideal candidate will be organized, detail oriented, and capable of multitasking in a fast paced environment. This role requires flexibility, excellent communication skills, and a commitment to creating a positive and professional experience at every visit.

Key Responsibilities:

Greet patients and provide a warm and welcoming experience Check in patients for appointments using our EMR system Verify and update patient demographics and insurance information Ensure all necessary forms and consents are properly completed and signed Maintain patient records and keep them up to date and accurate Answer phones, route calls, and respond to emails promptly Ensure the lobby and reception area are clean, stocked, and organized Schedule appointments and manage the calendars for multiple healthcare professionals Collaborate with healthcare professionals and staff to ensure efficient workflow Maintain patient confidentiality and comply with HIPAA regulations Other administrative duties as assigned

Qualifications:

Required:

High school graduate or have equivalent qualification Excellent customer service and interpersonal communication skills Ability to work individually and as part of a team Keen eye for detail and organizational skills Proficient in basic computer skills Ability to multitask and manage shifting priorities in a fast paced environment. Effective verbal and written communication skills

Preferred:

Experience with EMR systems Familiarity with multiline phones, scanner, copier, and fax machines Prior experience in a healthcare or medical office setting

Benefits:

Paid time off/ Sick leave Paid Holidays Matching 401(k) Company sponsored Life Insurance Policy Employee discount/Clinic care at cost

Job Type:

Full-time Benefits:

401(k) matching Employee discount Paid time off

Work Location:

In person