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Spa Coordinator
Job
Southern Institute of Plastic Surgery
Dothan, AL (In Person)
Full-Time
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Job Description
Job Summary We are seeking an energetic and organized Spa Coordinator to join our team. In this vital role, you will serve as the friendly face and efficient organizer behind the scenes, ensuring seamless operations at our spa facility. Your enthusiasm and exceptional customer service skills will create a welcoming environment for clients while managing appointments, communications, and administrative tasks with precision. If you thrive in a fast-paced setting and enjoy supporting a team dedicated to relaxation and rejuvenation, this is the perfect opportunity for you to make a positive impact every day! Duties Welcome clients warmly, answer inquiries, and provide exceptional customer support both in person and over the phone Manage multi-line phone systems with professionalism, ensuring prompt response and accurate message taking Schedule appointments efficiently using computer software, maintaining an organized calendar Handle data entry, filing, and record keeping with accuracy Tasks such as inventory tracking, supply ordering, and maintaining cleanliness of the reception area Develop and maintain a working relationship with product reps, including scheduling in-office training sessions and promotional events Proofread promotional materials, appointment confirmations, and correspondence to ensure clarity and professionalism Responsibly manage spa related social media pages to include marketing and engagement Requirements Experience in front desk operations within a service-oriented environment preferred Excellent organizational skills with the ability to multitask efficiently in a busy setting Exceptional phone etiquette with experience handling multi-line phone systems and customer support inquiries Ability to work well under pressure while maintaining a friendly demeanor and positive attitude Experience with Canva and social media platforms a plus Join us as a Spa Coordinator where your enthusiasm fuels our mission to deliver exceptional wellness experiences. Bring your organizational talent, communication skills, and passion for customer service to create an inviting atmosphere that keeps clients coming back!