Front Desk Receptionist

Location:

3 Locations /

Tucson and Green Valley Job Type:

Full-Time /

Part-Time Pay:

Hourly competitive rate based on experience

About Us:

We are a modern medical spa specializing in aesthetic and wellness services, committed to providing exceptional patient care in a welcoming and professional environment. Our front desk team plays a vital role in creating an outstanding first impression and ensuring smooth day-to-day operations.

Position Overview:

The Front Desk Receptionist is the face of our medical spa. This role requires excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate is polished, friendly, organized, and confident communicating with patients in person, by phone, and via electronic messaging.

Responsibilities:

Greet patients warmly and provide a positive first impression Check patients in and out efficiently Answer incoming calls, texts, and emails in a professional manner Schedule, confirm, and manage appointments Collect payments, process transactions, and handle point-of-sale systems Verify patient information and maintain accurate records in the EMR Explain services, pricing, packages, and memberships to patients Assist with retail product sales and promotions Manage daily schedules to support smooth clinic flow Maintain a clean, organized, and professional front desk area Support the clinical team as needed

Qualifications:

Previous front desk, receptionist, or customer service experience preferred Experience in a medical spa, medical office, or aesthetic practice is a plus Strong communication and interpersonal skills Professional appearance and demeanor Excellent organizational and multitasking abilities Comfortable with computers, scheduling software, and POS systems Sales experience or confidence discussing services and products preferred Ability to remain calm and professional in a fast-paced environment

What We Offer:

Competitive pay based on experience Supportive and team-oriented work environment Employee discounts on services and products Opportunities for growth within the aesthetics and wellness industry Ongoing training and development How to

Apply:

Please submit your resume and a brief cover letter explaining why you would be a great fit for our medical spa.

Pay:

$16.00 - $20.00 per hour

Benefits:

Employee discount Ability to

Commute:

Tucson, AZ 85718 (Required)

Work Location:

In person