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Receptionist/Administrative Assistant
Job
Valence Analytical
Anaheim, CA (In Person)
$57,200 Salary, Full-Time
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Job Description
Position Overview We are seeking a reliable, organized, and welcoming Front Office Receptionist & Administrative Assistant to join our laboratory team. As the first point of contact for our lab, you will play a crucial role in managing our front desk, providing excellent customer service, handling incoming/outgoing shipments, and assisting with basic bookkeeping. The ideal candidate is detail-oriented, comfortable in a fast-paced environment, and possesses strong communication skills. Key Responsibilities Customer Service & Front Office (40%): Greet clients, couriers, and visitors with a professional and helpful attitude. Answer incoming phone calls, route inquiries to the appropriate lab personnel, and manage the general office email. Maintain a clean, organized, and welcoming front reception area. Logistics & Package Management (40%): Receive, log, and sort daily mail and incoming packages (including lab supplies, reagents, and patient/client samples). Ensure temperature-sensitive or urgent packages are immediately directed to the appropriate lab staff. Coordinate outgoing shipments, prepare shipping labels, and schedule courier pickups. Mild Bookkeeping & Administration (20%): Assist with basic data entry, invoice filing, and matching purchase orders to packing slips. Track and reorder general office and breakroom supplies. Help process client payments or prepare simple monthly billing summaries under the direction of the manager.