Receptionist

Core Skills & Qualifications Bilingual (English/Spanish preferred) Strong knowledge of medical terminology Exceptional customer service skills Accurate data entry and documentation abilities Experience with patient scheduling and appointment coordination Nice‑to‑Have / Preferred Background Previous healthcare or medical office experience Customer service-oriented mindset Experience in a high‑volume customer service call center Familiarity with insurance verification and authorizations (preferred) Job Summary The Call Center Representative serves as a primary point of contact for patients, providing professional and compassionate support via inbound calls. This role is responsible for assisting patients with care-related inquiries, scheduling appointments, and supporting authorization processes while ensuring accurate documentation and a positive patient experience. Key Responsibilities Handle high‑volume inbound patient calls in a fast‑paced healthcare call center environment Assist patients with questions regarding care, referrals, and authorization status Schedule, confirm, and reschedule patient appointments accurately Enter and update patient information in electronic systems with a high level of accuracy Use medical terminology appropriately when communicating with patients and care teams Deliver a customer‑focused, empathetic experience while maintaining professionalism Adhere to HIPAA and organizational compliance standards Collaborate with internal teams to ensure timely resolution of patient needs Ideal Candidate Profile Patient‑focused, empathetic communicator with strong problem‑solving skills Comfortable managing multiple tasks and systems simultaneously Detail‑oriented with the ability to maintain accuracy in a high‑volume setting Reliable, adaptable, and committed to delivering excellent patient service Job Type & Location This is a Contract position based out of Burbank, CA. Pay and Benefits The pay range for this position is $22.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Burbank,CA.

Application Deadline This position is anticipated to close on May 2, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.