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Referral Coordinator/Receptionist
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Ear Nose and Throat Associates of San Diego
Chula Vista, CA (In Person)
$50,960 Salary, Full-Time
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Job Description
Job Summary We are seeking a detail-oriented and organized Referral & Surgery Coordinator to join our healthcare team. The ideal candidate will play a crucial role in managing patient referrals, ensuring compliance with HIPAA regulations, and facilitating communication between patients, providers, and insurance companies as well as answer phones, schedule appointments and complete various administrative tasks. Responsibilities Coordinate patient referrals for imaging studies, specialist consults, durable medical equipment, etc. and ensure timely processing of referral requests. Coordinate surgery scheduling between patients, providers and facilities. Verify insurance eligibility and benefits for referred services. Maintain accurate medical records and documentation in compliance with HIPAA regulations. Obtain proper authorizations for services. Communicate effectively with patients, healthcare providers, and insurance companies regarding referral status and requirements. Assist in the management of medical records and ensure they are up-to-date and accessible. Answer telephones, schedule appointments, verify insurance/authorizations for in office procedures, take and relay messages to providers. Provide support in the medical office environment by performing various administrative tasks as needed. Requirements Experience in a medical office setting preferred Bilingual preferred Strong knowledge of medical terminology and insurance verification processes. Familiarity with HIPAA regulations to maintain patient confidentiality and data security. Excellent organizational skills with attention to detail to manage multiple tasks effectively. Strong communication skills to interact professionally with patients and healthcare professionals. Ability to work independently as well as part of a team in a fast-paced environment. If you possess the necessary skills and are passionate about providing exceptional support in a healthcare setting, we encourage you to apply for this rewarding opportunity as a Referral & Surgery Coordinator.