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Administrative Support/Receptionist
Job
Ark Clinical Research
Fountain Valley, CA (In Person)
$53,040 Salary, Full-Time
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Job Description
Administrative Support/Receptionist Ark Clinical Research - 2.0 Fountain Valley, CA Job Details Full-time $25 - $26 an hour 1 hour ago Benefits Health savings account Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Microsoft Word Spanish Microsoft Excel Microsoft Outlook English Microsoft Office Decision making Microsoft Teams Initiative Phone etiquette Microsoft Outlook Calendar Medical terminology Medical receptionist Full Job Description Summary The Administrative Support/Reception position is key to providing administrative support across all aspects of the site operations including front desk and reception duties. This role carries proactive responsibility for both the appearance and functionality of the office and is required to work independently with minimal supervision. The individual in this position must exercise sound judgment, manage multiple priorities, and ensure that daily operations run smoothly while maintaining a welcoming and professional environment for patients, visitors, and staff. Duties Answer business phone in a friendly, professional manner Greet all patients and visitors in a hospitable, welcoming way Ensure all patients and visitors sign-in at the front desk Maintain lobby appearance for overall cleanliness and organization Provide Spanish-English translation services when needed Photocopy and file including filing of medical charts and records Ensure pre-screening packets are copied and available for new patients Make a photocopy of patient ID and request completed W9 form Offer patient instructions for completion of forms as needed Pull patient charts the day before for scheduled patients Schedule transportation for patients as needed Enter patient visit and visit outcome into Clinical Conductor and daily tracker Provide patient compensation as requested Provide return visit cards for patients prior to leaving the clinic Conduct daily/weekly inventory of office supplies Complete inventory checklist for ordering per Ark procedures Perform daily check of shared staff areas including internal bathroom for resupply Place daily advertising and marketing materials at designated areas to promote site Prepare for client meetings including refreshments, copies, and other items as needed Provide monthly staff calendar Provide management with proactive communication about office improvements and equipment needs Make confirmation calls to patients within 24 hours prior to scheduled appointment Other duties as assigned About Ark At ARK Clinical Research, we strive to improve each patient's quality of life through the development of more effective therapies and devices by conducting high quality clinical trials.