Front Desk Receptionist

Muses Day Spa is looking for an energetic, detail-oriented Front Desk Receptionist to be the welcoming face of our organization. As the first point of contact, you will play a vital role in shaping each guest's experience, requiring professionalism, warmth, and efficiency to reflect our standard of excellence. Key Responsibilities Manage multi-line phone systems, answering calls, managing inquiries, and routing calls efficiently with professional etiquette. Schedule client appointments accurately using the POS system to optimize service flow and manage calendars. Greet visitors warmly, verify appointments, and handle client check-in/check-out procedures. Anticipate and address client needs, resolving inquiries promptly to ensure a relaxing and professional experience. Handle boutique sales, process payments, and perform basic bookkeeping tasks when necessary. Maintain cleanliness and organization within the front desk, lobby, and general spa environment. Collaborate with the team to ensure service providers receive accurate, timely information and support administrative functions. Compensation & Benefits Starting pay: $16.90 - $18.00 per hour plus 10% commission on all retail sales. All new employees are subject to a 90-day probationary period. Requirements Proven experience in office management, administrative support, or customer service roles; prior spa or medical reception experience is a plus. Strong computer literacy, including proficiency in Microsoft Office, Google Workspace, and POS systems. Weekend and open availability is required, along with adherence to spa dress code and grooming standards. Ability to stand for long periods, lift up to 15 lbs, and maintain high attention to detail while handling confidential information. Bilingual abilities are highly desirable to serve our diverse client base. Join us as a Front Desk Receptionist where your enthusiasm will set the tone for a positive environment! Your organizational prowess and proactive approach will help streamline our operations while delivering outstanding support to visitors, clients, and team members alike. This role promises growth opportunities within a vibrant workplace committed to excellence.

Pay:

$16.90 - $18.00 per hour

Benefits:

Employee discount

Work Location:

In person