Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Front Desk Receptionist/Surgical Coordinator
Job
Orange County Urology Associates
Irvine, CA (In Person)
$57,200 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
42
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Front Desk Receptionist/Surgical Coordinator Orange County Urology Associates - 2.6 Irvine, CA Job Details Full-time $25 - $30 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications HIPAA Filing Scanning Decision making Clinical information systems Faxing Full Job Description The Front Desk Receptionist/Surgical Coordinator is responsible for managing our phones and other administrative tasks associated with assisting our patients and other visitors. Principal Duties and Responsibilities Serve as the first point of contact for patients at our practice. Greet patients warmly & provide courteous service both in office and over the phone Use sound judgment in handling calls, especially when dealing with highly sensitive medical information. Complies with HIPPA policies and standards with regards to patient confidentiality. Use the EMR system to match physician availability with the patient's needs and preferences in terms of date and time. Able to accurately schedule appointments based on clinic and practice guidelines and specifications. When scheduling patients, be sure to add and update demographics and insurance information for patients thoroughly & accurately. Coordinate surgical schedule with the hospital Confirm, cancel, reschedule and update patient appointments at request of the patient or the provider. Work with the insurance company to obtain pre authorization for medical procedure and communicate with the customer regarding the amount that they are responsible for. Collect any amount due by the patient prior to the procedure Prepare patient charts for the day's procedures in advance. To consist of arm band and all forms required for pre, intra and post-op. Check the patient in for their procedure when they arrive at the office. Go over the paperwork and obtain a copy of the insurance card. Schedule their follow-up appointment. Notify the medical assistant that they are ready to be called back. Ensure that all procedural paperwork for the day has been scanned into the patient's medical record and properly filed. Address patient concerns efficiently and effectively. Use customer service principles and techniques to deal with patients calmly and pleasantly. Communicates as needed with physicians and other staff about any patient concerns. Consults with the office manager about any system or administrative issues. Effectively communicate and complete requests from other medical offices (faxing patient medical records, or other information as requested). Uses customer service principles and techniques to deal with patients calmly and pleasantly