Full Time Receptionist

Ford of Montebello is looking to hire a full time receptionist. Join our team today!

Job Description Job Title:

Showroom Receptionist/Greeter SUMMARY Serves as a front-line representative for the dealership. Greets customers as they enter the showroom, answers basic inquiries, and directs them to the appropriate party. S/he must represent the dealership in a professional manner at all times, by telephone or in person.

ESSENTIAL DUTIES

• Essential Duties include the following. Other duties may be assigned.
• Greets showroom customers and determines the nature of their visit.
• Communicates with callers and guests in a professional, friendly and efficient manner, striving to minimize their hold time or wait time.
• Take thorough messages, indicating the caller's first and last name, company name when applicable, the time, and the message the caller wishes to leave, or transfer caller to employee's voicemail,
• Communicate messages to the appropriate parties in a timely manner.
• Obtains and records basic demographic information about each customer, using dealership sales control system.
• Hands out brochures and other information to customers.
• Answers basic customer inquiries. Refers more extensive inquiries to the appropriate person.
• Directs customers to the correct department, notifies the appropriate salesperson that a customer is waiting, or introduces the customer to a salesperson.
• Greets customers in the service department during morning rush hour and obtains basic customer information.
• Serves as telephone back-up.
• Serves as clerical back-up.

Job Type:

Full-time Pay:

From $16.90 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Preferred)

Language:

additional languages? (Required)

Work Location:

In person