Law Firm Front Desk Receptionist

Law Firm Front Desk Receptionist The Valero Law Group - 4.4 Palm Desert, CA Job Details Full-time $19 - $23 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Spanish Microsoft Excel Client onboarding Maintaining an organized workspace Microsoft Outlook Phone communication Inventory management Greeting customers Filing English Legal firm experience Administrative experience Law office Multi-line phone systems Clerical experience Appointment scheduling Clean workspace maintenance Communication skills Technical Proficiency Entry level Office experience Client interaction via phone calls Full Job Description This position is responsible for managing the front desk, answering and routing incoming calls, greeting clients, assisting with new client intake, and providing general administrative support to attorneys and staff. The ideal candidate is highly organized, professional, and able to manage multiple tasks in a fast-paced legal environment. Key Responsibilities Front Desk & Client Service Greet clients, vendors, and visitors in a professional and welcoming manner Answer and route incoming phone calls promptly and professionally Schedule consultations and appointments for attorneys and staff Maintain a clean, organized, and professional reception area Provide general information to clients and direct inquiries to appropriate staff Call Handling & Intake Support Answer high volumes of incoming calls and screen appropriately Collect basic information from potential new clients and route to intake staff or attorneys Transfer calls accurately and take detailed messages when necessary Assist with initial client intake forms and documentation when needed Administrative Support Manage incoming /outgoing mail and deliveries Scan, copy, and file documents as needed Assist with scheduling conference rooms and client meetings Maintain office supply inventory and coordinate orders when needed Support attorneys and staff with general clerical tasks Office Coordination Ensure reception area remains professional and client-ready at all times Assist with client check-in and document signing Coordinate with case managers or legal assistants when clients arrive Maintain confidentiality of all client and firm information Qualifications Fluency in both English and Spanish (spoken and written) is required Prior receptionist, administrative assistant, or customer service experience preferred Experience in a law firm or professional office environment is a plus Strong verbal and written communication skills Excellent phone etiquette and interpersonal skills Strong organizational and multitasking abilities Ability to maintain professionalism and confidentiality at all times Technical Skills Microsoft Office (Outlook, Word, Excel) Case management software experience preferred (e.g., CASEpeer or similar) Ability to operate office equipment including scanners, copiers, and multi-line phone systems Personal Attributes Professional demeanor and positive attitude Strong attention to detail Reliable and punctual Ability to remain calm and organized in a fast-paced environment Client-focused mindset with strong customer service skills

Pay:

$19.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Front Desk/Receptionist:

2 years (Required)

Language:

Spanish and English (Required)

Location:

Palm Desert, CA 92211 (Required)

Work Location:

In person