Front Desk Receptionist

FRONT DESK RECEPTIONIST

Purpose Responsible for handling front office / receptionist duties. Answers switchboard, routes calls; greets and directs visitors. Responsible for specific and detailed administrative clerical procedures. Provides general administrative office support. Ideal Candidate Has exceptional receptionist skills; can place callers on hold thoughtfully; remains calm and customer focused; has good computer/data entry skills and can easily transition into a Customer Service role should there be an opening. Requirements 2+ years front desk receptionist & switchboard experience Ability to handle high call volume / multi-line phones (20+ lines / Avaya Phone System ) Pleasant phone voice and professional demeanor required Good typist / 40+ wpm Some Data Entry / Order Entry experience preferred Proficient using

Microsoft Office:

Word, Excel, Outlook Calendar Good time management skills - must be able to multi-task while working in a fast paced environment Able to perform general administrative clerical office duties while maintaining customer focused Disposition to learn new tasks and accept additional responsibilities Excellent attention to detail and organizational skills Good verbal and written communication skills Team-Player mentality required Job Duties Responsible for answering multi-line switchboard; routing calls and taking messages. Welcoming guests and visitors by greeting them and notifying appropriate personnel of their arrival Answers phone inquiries regarding order status and order tracking Maintaining Excel spreadsheets/entering sales data Mailing out catalogs and monthly statements May help with sorting and filing invoices Logging and copying Customer Survey Cards for sales staff Contributes to team effort by accomplishing assigned tasks in a timely manner Maintains a safe and clean reception area Operates a variety of general office equipment: (copier, fax, scanner, postage meter) Performs other general administrative clerical office duties as assigned.

Pay:

$19.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): What is the most number of switchboard phone lines you have worked with? How many WPM can you type?

Work Location:

In person