Receptionist

Receptionist at Suna Solutions Receptionist at Suna Solutions in Poway, California Posted in about 24 hours ago.

Type:

full-time

Job Description:

Onsite, 6-week temp. opportunity at an industry leading insurance company. As a Receptionist, you will operate a multi-line telephone system, answer incoming calls, and direct callers to appropriate personnel. This role will ensure that the telephone system is operating efficiently at all times, greet and assist visitors, vendors and applicants coming to the office, and provide exceptional customer service.

Responsibilities:

Greets and assists visitors to office and provides exceptional customer service. Receives, screens, and directs visitors in a professional and courteous manner, and notifies appropriate personnel ensuring timely connection and friendly service. Receives and routes incoming calls and takes messages when necessary. Reports problems related to the telephone system to Manager for further action. Retrieves and forwards messages received in after-hours mailbox to appropriate employee or department contact. Coordinates receipt of subpoenas and/or summons. Regularly reviews Emergency Procedures manual and Unwelcome Visitor procedures to ensure familiarity with processes. Handles opening and closing procedures. Performs overhead paging when requested. Books/schedules conference rooms. Provides directions to our building when requested. Performs various tasks assigned by other departments as needed. May create, maintain, and update various information databases or other technology tools. Responds to general inquiries concerning department and company activities in accordance with established policies and procedures.

Qualifications:

High School Diploma or GED required. 2+ years of related experience in an office or customer service setting required. Working knowledge of Microsoft office (Word, Excel, etc.) and familiarity with standard office machines. Excellent customer service skills. Ability to speak effectively before groups of customers or employees of organization. Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving customers and service type issues.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below. Pay Scale of Starting Pay for role: $22-$24/hr.