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Bilingual EnglishVietnamese Supporting Staff
Job
KELVIN MAI DO INC.
Santa Ana, CA (In Person)
$41,600 Salary, Full-Time
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Job Description
Welcome and assist visitors in a professional manner Answer and direct phone calls and emails Schedule appointments and maintain calendars Handle incoming and outgoing mail/packages Maintain a clean and organized reception area Provide information to customers and respond to inquiries Perform basic administrative tasks such as filing, data entry, and record keeping Coordinate with other departments as needed Monitor office supplies and place orders when necessary Ensure security procedures for visitors are followed Verify patient insurance eligibility and benefits prior to appointments Perform insurance checks, obtain authorizations when needed, and update insurance information accurately Assist patients with insurance-related questions, copays, and required documentation