Receptionist

We are looking for a dedicated Medical Receptionist to join our team in Santa Cruz, California. This onsite, contract position offers an excellent opportunity to contribute to a healthcare setting by providing exceptional administrative and organizational support. The ideal candidate will be bilingual, highly organized, and capable of multitasking in a fast-paced environment.

Responsibilities:

• Greet patients and visitors in a detail-oriented and welcoming manner.
• Schedule appointments and manage the front desk operations efficiently.
• Handle phone calls, emails, and other correspondence, ensuring prompt and accurate responses.
• Maintain and update patient records, including transferring files between medical records and business offices.
• Organize and manage office supplies, breakroom materials, and other administrative resources.
• Assist with basic billing or insurance-related queries as needed.
• Collaborate with medical staff to ensure seamless patient care and operational workflow.
• Use Microsoft Office tools, including Outlook, Excel, Word, and Adobe, to manage documentation and communications.
• Uphold a clean and detail-oriented front desk environment, adhering to the dress code of business casual or scrubs.
• Adapt to varying case volumes and provide coverage as required.