Front Desk Associate

Ultimate Health Medical Clinic is seeking a full-time Front Desk Associate for our Integrated Medical Office in Littleton, CO.

Position Location:

7735 West Long Drive Suite 11 Littleton, CO 80123

Salary:

$18-$20/hr +bonus

Benefits:

Health Insurance, 401K, paid time off, discounts on services and products.

Overview:

As a Front Desk Associate at Ultimate Health Medical Clinic, you play a crucial role in delivering exceptional patient care and ensuring operational efficiency. You are the primary point of contact for patients, responsible for creating a welcoming environment and providing seamless administrative support.

About Ultimate Health Medical Clinic:

Mission:

We strive to educate our patients to achieve optimal health without the use of drugs or surgery.

Vision:

Ultimate Health aims to become the leading source for health and wellness in Colorado.

Key Responsibilities Patient Care and Administrative Support:

Greet patients and visitors warmly, ensuring a positive first impression. Schedule appointments and manage the appointment calendar efficiently. Verify patient information, insurance details, and obtain necessary authorizations. Handle patient inquiries, provide information on clinic services, and address concerns professionally. Assist with patient intake, including check-in procedures, paperwork completion, and verifying insurance coverage. Collect payments and ensure accurate billing processes.

Operational Efficiency:

Maintain the cleanliness and organization of the reception area and waiting room. Prepare facilities for patient arrivals and ensure end-of-day tasks are completed to set up for the next day's success. Manage patient flow to optimize clinic operations and minimize wait times.

Communication and Coordination:

Answer phone calls promptly and direct them appropriately. Communicate effectively with healthcare providers, staff, and patients to coordinate care and resolve issues. Facilitate referrals to specialists or other healthcare providers as needed. Commitment to

Mission and Vision:

Embrace and promote Ultimate Health Medical Clinic's mission and vision in interactions with patients and colleagues. Educate patients on holistic health approaches and services offered at the clinic.

Skills and Qualifications:

High School diploma or equivalent; additional education or training in healthcare administration is a plus. 1-3 years of experience in a receptionist, customer service, or administrative role, preferably in a medical or healthcare setting. Familiarity with medical terminology and electronic medical records (EMR) systems is advantageous. Strong communication skills, both verbal and written, with the ability to interact effectively with diverse individuals. Excellent organizational skills and attention to detail. Proficiency in using computer software such as MS Office and the ability to learn new systems quickly.

Attributes:

Compassionate and empathetic towards patients' needs and concerns. Professional demeanor with a positive attitude and strong work ethic. Ability to handle confidential information with discretion. Team-oriented mindset with the ability to work independently when necessary. Flexibility to adapt to changing priorities and clinic needs.

Working Conditions:

Work environment includes a medical clinic setting with regular interaction with patients, healthcare providers, and support staff. May require standing or sitting for extended periods and occasional lifting of light objects. Adherence to healthcare regulations, including HIPAA, is essential.

Conclusion:

As a Front Desk Associate at Ultimate Health Medical Clinic, your dedication to providing exceptional patient care and administrative support contributes directly to our mission of promoting holistic health and wellness. Your role is pivotal in ensuring a positive patient experience and efficient clinic operations. We welcome your commitment to our mission and vision as we strive to become a leading healthcare provider in Colorado.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Ability to

Commute:

Littleton, CO 80123 (Required)

Work Location:

In person