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Front Desk Receptionist
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Mosaic Open MRI
Seaford, DE (In Person)
$41,600 Salary, Full-Time
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Job Description
About Us We are a state-of-the-art MRI facility dedicated to providing exceptional care and service to our patients. As a rapidly growing organization, we value professionalism, compassion, and efficiency in delivering accurate and timely imaging services. Job Summary We are seeking a highly organized and customer-oriented Front Desk Receptionist to join our team. The ideal candidate will have experience in medical facilities, excel in managing patient interactions, and thrive in a fast-paced environment. Responsibilities Greet and assist patients warmly as they arrive at the facility. Manage appointment scheduling and patient check-ins/out efficiently. Ensure accurate patient registration, insurance verification, and data entry. Answer phone calls and provide clear communication in English. Maintain a clean and organized front desk area. Coordinate with medical staff to ensure smooth patient flow. Handle inquiries about services, procedures, and insurance with professionalism. Assist with administrative tasks such as filing, record-keeping, and correspondence. Maintain patient confidentiality in accordance with HIPAA regulations. Qualifications Fluency in English (spoken and written). Fluency in Spanish is preferred but not required. Previous experience in a medical facility (MRI or imaging experience preferred). Strong interpersonal and communication skills with a friendly demeanor. Proficiency in using medical scheduling software and basic office tools (e.g., MS Office). Knowledge of medical terminology and insurance processes is a plus. Exceptional multitasking abilities and attention to detail. High school diploma or equivalent required; additional certifications in medical administration are advantageous. Why Join Us? Competitive compensation and benefits package. Opportunities for growth within a fast-expanding company. Collaborative and supportive work environment. The chance to make a meaningful impact in patients' lives.