Front Desk Coordinator

Front Desk Coordinator Altamonte Springs, FL Job Details Full-time $18 an hour 23 hours ago Benefits Paid holidays Paid time off Employee discount Opportunities for advancement Qualifications Fiscal management Electronic health records (EHR) management Achieving HIPAA compliance Phone communication Greeting customers HIPAA Clinic experience Microsoft Office Medical scheduling Administrative experience Medical administrative support Social media content creation Healthcare financial management Multi-line phone systems Patient interaction Managing patient records Care plans Communication skills Technical Proficiency Entry level Client interaction via phone calls

Full Job Description Benefits:

Competitive salary Employee discounts Opportunity for advancement Paid time off Training & development Wellness resources

Company:

Disc Centers of America- Altamonte Springs Specialty:

Non-Surgical Spinal Decompression Location:

Altamonte Springs, FL At Disc Centers of America , our mission is to deliver life-changing relief through innovative, non-surgical care. We specialize in helping patients reclaim their mobility and confidence—naturally—by using research-backed TDC Therapy and state-of-the-art decompression tables. Our goal is to provide a safe, effective alternative to surgery for those suffering from chronic back, neck, and disc pain. Job Summary We are seeking a highly motivated, detail-oriented, and patient-focused Front Desk Coordinator to be the welcoming heart of our clinic. You will play a critical role in the patient's journey, ensuring an exceptional experience from their first interaction through the completion of their care plan.

Key Responsibilities Patient Welcome & Flow:

Greet patients with a warm smile, manage the check-in/out process, and maintain a high-energy, professional office atmosphere.

Scheduling:

Manage patient appointments across all phases of care using our practice management software.

Communication:

Answer and return calls professionally, follow up with new patient leads, and build strong rapport to guide patients through their onboarding.

Financial Management:

Collect payments, manage financial accounts, and clearly educate patients on care plans and financial expectations (insurance vs. self-pay).

Administrative Support:

Maintain accurate patient records, request medical records (MRIs, history), and ensure compliance with HIPAA guidelines .

Internal Marketing:

Assist with social media content and patient engagement initiatives to support office growth.

Qualifications & Skills Experience:

1-2 years in a medical front desk or administrative role preferred.

Communication:

Superior verbal and written skills with an ability to connect with people and empower them to reach their health goals.

Technical Proficiency:

Comfortable with multi-line phone systems, MS Office, and Electronic Health Record (EHR) systems.

Mindset:

Energetic, confident, and team-oriented personality who genuinely cares about patient outcomes.

Detail-Oriented:

Highly organized with the ability to multitask in a fast-paced wellness environment. Benefits Competitive hourly pay (typically $16-$20/hr depending on experience). Opportunities for bonus potential and professional growth. Employee discounts on wellness products and complimentary chiropractic care. Paid Time Off (PTO) and paid holidays.