Front Desk Coordinator / Check-In & Check-Out Specialist

Front Desk Coordinator / Check-In & Check-Out Specialist

• Boca Premier Primary Care Group Boca Raton, FL Job Details Full-time $18
• $20 an hour 1 day ago Benefits Paid holidays Health insurance Paid time off Qualifications Health insurance authorizations In-person patient registration Patient scheduling systems Health insurance co-pays Patient question and concern management Medicare Commercial insurance knowledge Electronic health records (EHR) management Phone communication Greeting customers Patient demographics HIPAA Scanning Payment reconciliation for medical billing Medical scheduling Medical administrative support Healthcare referral management Medical records Fax machines Health information regulatory compliance Discharge planning Computer skills Internal medicine Telephone systems Multi-line phone systems Health insurance referral requirements Clinical confidentiality policies Faxing Managing patient records Care coordination Full Job Description Front Desk Coordinator / Check-In & Check-Out Specialist•Full-Time Family Practice / Internal Medicine Boca Premier Primary Care Group is seeking a professional, friendly, and highly organized Front Desk Coordinator to join our growing Family Practice/ Internal Medicine office in Boca Raton, Florida.

The ideal candidate will serve as the first and last point of contact for our patients, ensuring an exceptional patient experience from check-in through check-out. This position combines traditional front desk responsibilities with discharge coordination and patient scheduling. Patient Check-In Responsibilities Greet and welcome patients in a courteous and professional manner Verify demographics, insurance information, and patient forms Collect copays, deductibles, and outstanding balances Obtain and scan identification and insurance cards Manage incoming phone calls and patient inquiries Schedule and confirm appointments Maintain patient confidentiality in accordance with HIPAA regulations Patient Check-Out / Discharge Coordination Review physician orders and follow-up instructions Schedule follow-up appointments, annual wellness visits, and specialist referrals Coordinate diagnostic testing, imaging, and laboratory appointments Provide patients with visit summaries and educational materials Process referrals and obtain authorizations when necessary Ensure all orders and follow-up items are completed before patient departure Administrative Duties Manage appointment schedules Answer multi-line phone system Process incoming faxes and electronic communications Assist with patient portal enrollment and support Perform daily reconciliation of payments collected Support office workflow and patient satisfaction initiatives Qualifications Minimum 1 year of medical office experience preferred Family Practice or Internal Medicine experience strongly preferred Knowledge of insurance verification, referrals, and authorizations Experience with Electronic Health Records (EHR) Greenway Intergy a plus Strong computer and telephone skills Excellent customer service and communication skills Ability to multitask in a fast-paced environment Professional appearance and positive attitude Preferred Qualifications Experience with Medicare and commercial insurance plans Understanding of primary care workflows Prior experience with patient discharge Benefits Paid Time Off (PTO) Paid Holidays Health Insurance Supportive team environment Opportunity for growth within a new and expanding practice Location Boca Premier Primary Care Group 900 NW 13th Street, Suite 103 Boca Raton, FL 33486

Job Type:

Full-time Pay:

$18.00

• $20.

00 per hour Expected hours: 40 per week

Benefits:

Health insurance Paid time off

Work Location:

In person