Receptionist / Bilingual

" Florida Health Care System is a healthcare organization committed to providing mental health services to the residents of Florida. We have a talented team of psychiatrists, mental health counselors, case managers, and administrative staff who are passionate about helping people. We believe in the importance of mental health as a major factor in contributing to your quality of life." Job Summary The Receptionist is responsible for managing the telephone system of the program. They will be responsible for taking phone messages for the staff and for maintaining communication with all staff. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answer a multi-line telephone system courteously and efficiently and direct calls to the appropriate staff member. Take messages accurately and route them as designated. Meet and greet patients and visitors and direct them to the appropriate staff member. Organize necessary appointments. Order office supplies. Work independently. Possess good interpersonal skills. Posse good telephone techniques. Act as center of communication for the program, facilitating the flow of information from outside and within the Center. Receive visitors and ensure that they are appropriately accommodated. Assist the administrative office and clinical team with typing, filing, maintaining inventory of office supplies, requisition and order supplies and distribute supplies to authorized employees, copying, etc. Protect the confidentiality of patients and the privacy of staff. Use a computer to type correspondence, reports and other items as requested, ensuring that the typing is accurate. Note patient care and environmental issues and communicate with appropriate staff. Maintains assignment boards, bulletin boards and other communication sources. Maintain a smooth delivery system of incoming and outgoing mail deliveries. Ensure that all office equipment is performing properly and arranges services when needed. Maintain supplies of administrative and clinical forms, ensuring that copies of forms are neat and up to date. Relate to patients and staff in a friendly, helpful manner. Accept and utilize supervision. Address problems noted by the supervisor. Perform other assignments as requested by the supervisor. Accept responsibility. Complete all tasks with concern for work quality. Supervisory Responsibilities This position has no supervisory responsibilities. Required Education High School Diploma or equivalent. Required Experience One year's experience in an office setting. Required Licenses and Certifications N/A Required Knowledge, Skills, and Abilities Ability to work as a team member and have management, communication, organizational and interpersonal skills. Ability to work under stressful conditions and be flexible in relation to department needs. Knowledge of Medicare Guidelines. Knowledge of Joint Commission Standards. Demonstrates Proficiency in Verbal and Written Communication Skills. Knowledge of State and Federal Statutes Regarding Patient Confidentiality Laws. Knowledge of Drug-Free Workplace Policies. Knowledge of Workplace Violence. Knowledge of Corporate Integrity and Compliance Program. Knowledge of current utilized technology. Preferred Qualifications N/A Financial Responsibilities This position does not currently handle physical money or negotiates contracts.

This position does not currently handle physical money or negotiates contracts. N/A Budget Responsibilities This position does not have budget responsibilities. N/A Languages English Advanced Spanish Preferred Creole Preferred Travel Not Required N/A Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Environmental Conditions Position requires work in a temperature-controlled environment; 100% of the time spent indoors. Potential exposure to violent situations (Low - Medium level of risk). No Potential exposure to airborne/blood-borne pathogens or other potentially infectious materials. Physical/Environmental Activities Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance. Working Condition Not Required Occasionally (1-33%) Frequently (34-66%) Constantly (67-100%) Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). X May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. X May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. X Must be able to ascend and descend ladders, stairs, or other equipment. X Subject to exposure to hazardous material. X We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities. This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the company. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance

Language:

Bilingual (Required)

Work Location:

In person