Receptionist / Support Staff (Bilingual English/Spanish)

Receptionist / Support Staff (Bilingual - English/Spanish) My Wellness Psychiatry Deerfield Beach, FL Job Details Part-time | Full-time | Contract $16 - $20 an hour 3 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off On-the-job training Flexible schedule Qualifications Bilingual Computer operation Spanish Vital signs Psychiatry EHR systems Computer literacy Medical office experience HIPAA English Patient service

ICD-10 EMR

systems Computer skills Medical terminology Documentation review

Flexibility Full Job Description About Us:

My Wellness Psychiatry is a small, family-run psychiatric practice providing compassionate and personalized mental health care both in-person and via Telehealth. We foster a supportive, team-oriented environment with flexibility, on-the-job training, and genuine care for our staff. About the

Role:

We are seeking a warm, reliable, and bilingual (English/Spanish) receptionist to join our team. This in-person position involves core front desk duties in a psychiatric office. The schedule is Monday through Thursday, 9:30AM - 7:30PM. At this time, we are looking for two candidates, one of which will work four 10 hour shifts (full time) and one of which who will work three - four 8 hour shifts (part time).

Key Responsibilities:

Greet and assist patients in the office Answer phones, route calls, and check voicemails Respond to emails, texts, and faxes Verify insurances through our billing platform or collect self-pay balances Communicate with pharmacies and other providers Manage patient intake and support the clinical team as needed Handle other general front desk/reception duties Be open to adapting to evolving responsibilities in a small business setting Assisting with sending out lab orders and referals to patients as needed Coordinating shipments of medications & samples Setting up meetings with local facilities/partners & pharmacutical representatives

Requirements:

Fluent in English and Spanish (spoken and written) Strong computer literacy; must be comfortable navigating digital systems Friendly, patient, and professional with excellent communication and resolution skills Ability to multitask and remain organized in a dynamic environment Must be open to change and able to adapt as needs shift Preferred (but not required): Experience in a psychiatric or medical office Familiarity with Mac computers and Tebra/Kareo (our EHR platform)

Perks & Benefits:

Room for growth within the practice On-the-job training provided Lunch provided often by visiting reps Paid holidays and holiday bonuses Option for W2 or 1099 Insurance benefits available 3 - 4 day work week Annual travel to business conferences If you're someone who enjoys helping others, works well in a close-knit team, and wants to grow with a compassionate practice, we'd love to hear from you!

Job Types:

Full-time, Part-time, Contract Pay:

$16.00 - $20.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off

Work Location:

In person