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Front Desk Receptionist
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Ebenezer Medical Center Orlando
Kissimmee, FL (In Person)
$42,286 Salary, Full-Time
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Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, serve as the first point of contact for visitors and callers, and support office management activities. Your positive attitude and organizational skills will help create a professional and friendly environment that reflects our commitment to excellent customer service. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team. Responsibilities Greet visitors warmly, check-in procedures, and direct them appropriately within the office Answer and route multi-line phone systems efficiently, maintaining professional phone etiquette at all times Handle data entry, filing, and document proofreading to ensure accuracy and organization of office records Schedule and confirm appointments Verify insurance and patient information Collect copays and process paperwork Maintain patient confidentiality and HIPAA compliance Provide exceptional customer support by addressing inquiries promptly and professionally in person or via phone/email Maintain a clean, organized reception area and ensure all administrative tasks are completed in a timely manner Professional appearance and positive attitude Ability to work well in a team environment Verify insurance and patient information Collect copays and process paperwork Excellent computer literacy including proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Bilingual required (English & Spanish) Join us as a Front Desk Receptionist where your enthusiasm, organizational prowess, and dedication to outstanding customer service will make a meaningful impact every day!