Front Desk Receptionist

Front Desk Receptionist Douglas Gardens Community Mental Health Center Miami Beach, FL Job Details Full-time From $15 an hour 9 hours ago Benefits Free parking Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Loan forgiveness Life insurance Qualifications Spanish Customer service English High school diploma or

GED Full Job Description Now Hiring:

Bilingual Front Desk Receptionist (English/Spanish)

Location:

Miami Beach, FL Schedule:

Monday-Friday | 8:30 AM - 5:00 PM (No weekends or after-hours!) Douglas Gardens Community Mental Health Center (CMHC) is seeking a compassionate and reliable full-time Bilingual Front Desk Receptionist to join our Miami Beach team. This front-facing role plays a vital part in creating a welcoming, supportive environment for individuals living with moderate to severe mental illness. If you have a passion for helping others and thrive in a fast-paced, client-focused setting, we'd love to hear from you.

What You'll Do:

Greet clients and visitors with professionalism and warmth. Answer and direct incoming phone calls. Schedule and confirm client appointments. Check in and check out clients. Verify insurance and collect co-pays when applicable. Maintain accurate client records and update electronic health records (EHR). Manage incoming/outgoing mail and faxes. Keep the front office area clean, organized, and stocked with necessary supplies. Help ensure a smooth and welcoming experience for every client. Assist in the Health Information Management department as needed.

What We're Looking For:

Bilingual in English and Spanish High school diploma or equivalent (required) At least 1 year of experience in a healthcare or similar front office setting preferred. Proficiency in Microsoft Office and basic office equipment (printer, copier, scanner, fax, etc.) Friendly, dependable, detail-oriented, and organized. Strong customer service and data entry skills Ability to pass a Level 2 background check and drug screening is required Why Join Us? Weekday schedule - no nights or weekends. Comprehensive benefits package, including: Health, Dental & Vision Insurance Short- and Long-Term Disability Life Insurance with optional add-ons 401(k) Retirement Plan with company match. Paid Time Off (PTO) Free Parking Public Service Loan Forgiveness (PSLF) eligibility - we are a nonprofit, tax-exempt employer. Douglas Gardens is an Equal Opportunity Employer and Drug Free Workplace. If selected for this position, you will be required to submit to a level II background screening through the

DCF Clearinghouse:

https://info.flclearinghouse.com

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person