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Receptionist
Job
(Employer Name Not Available)
Miami, FL (In Person)
Full-Time
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43
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Job Description
Job Description Help for Job Description. Opens a new window. Do you enjoy helping people and finding solutions? Robert Half is partnering with a growing organization seeking a Customer Service Representative who can deliver exceptional service while building strong relationships with customers. This position is perfect for someone who is personable, detail-oriented, and thrives in a fast-paced environment where every interaction makes a difference. What You'll Be Doing ? Assist customers with questions regarding products, services, orders, and account information ? Respond to customer inquiries by phone, email, and other communication channels ? Investigate and resolve customer concerns in a timely and professional manner ? Enter and update customer information accurately within company systems ? Coordinate with internal departments to ensure customer requests are completed ? Follow up with customers to confirm satisfaction and resolution ? Maintain detailed records of customer interactions and account activity