ROOFING FRONT DESK RECEPTIONIST

ROOFING FRONT DESK RECEPTIONIST LEO ROOFING AND CONSTRUCTION

Palm Beach Gardens, FL Job Details Full-time $22.55 - $25.00 an hour 1 day ago Benefits Paid time off Qualifications Bilingual Computer operation Spanish Phone communication Administrative experience Computer skills Clerical experience Productivity software Office management Appointment scheduling Client interaction via phone calls Full Job Description Own Customer Experience. Coordinate the Office. Keep the Roofing Operation Moving. We are a fast-growing roofing company committed to professionalism, accountability, and operational excellence. We are looking for one exceptional Roofing Front Desk Receptionist to lead customer communication and coordinate daily front office operations. This is not a basic receptionist position. You will be the organizational backbone of the office answering calls, welcoming customers, managing schedules, supporting field teams, maintaining records, and ensuring communication moves efficiently from start to finish. If you thrive in fast-paced environments, communicate exceptionally well, and take ownership without needing constant supervision, keep reading Please read the full job description carefully before applying.

WHO WE ARE

At our company, we believe in ownership, urgency, and professionalism. We solve problems quickly, communicate clearly, and operate with high standards. We value people who take initiative, stay organized under pressure, and genuinely care about delivering an excellent customer experience. You will be trusted to manage responsibilities independently. You will be respected, supported, and given room to grow but you will also be held accountable for results. We do not micromanage. We expect self-managing professionals.

WHO WE ARE NOT LOOKING FOR

Please do not apply if: You need constant reminders or supervision You struggle with multitasking or staying organized You avoid difficult conversations with customers You treat follow-ups or deadlines casually You wait for problems to fix themselves You become overwhelmed in fast-paced environments You are more focused on "doing the minimum" than producing results This role requires urgency, ownership, communication, and professionalism every single day.

THE ROLE

As the Roofing Front Desk Receptionist, you will oversee customer communication and front office coordination while serving as the first point of contact for customers, vendors, and visitors. You will coordinate incoming calls, appointments, scheduling requests, customer updates, field team communication, and administrative operations to ensure the office runs smoothly and customers stay informed.

You Will Own:

Answering incoming customer calls and assisting walk-in clients Greeting customers, vendors, and visitors professionally Coordinating roofing appointments, inspections, and office scheduling Managing customer communication, reminders, and follow-ups Supporting communication between office staff, field crews, and management Maintaining organized customer files, invoices, documents, and records Keeping daily office workflow moving efficiently Handling customer concerns professionally and proactively Supporting general administrative and front desk operations Success in

This Role Looks Like:

Fast, professional customer communication Organized scheduling and follow-up management Minimal missed calls, missed details, or delayed responses Strong coordination between office staff, field teams, and management High customer satisfaction and trust A front office that operates smoothly and efficiently You will operate with a high level of autonomy and responsibility inside clearly defined expectations.

Required Qualifications:

Previous receptionist, front desk, customer service, or administrative experience Strong communication and organizational skills Ability to multitask in a fast-paced environment Professional phone and customer service skills Comfortable managing schedules, calls, documents, and follow-ups Strong computer and office software skills Ability to solve problems independently

Preferred:

Experience in roofing, construction, home services, or a field-service office environment Experience coordinating appointments or office scheduling Bilingual communication skills are a plus

OUR EXPECTATIONS

You will be expected to: Self-manage and stay highly organized Communicate proactively and professionally Follow through on commitments consistently Solve problems quickly and independently Maintain urgency and professionalism throughout the day Performance is visible here. Excellence is rewarded. Excuses are not.

TO APPLY

Do not click "Easy Apply."

Instead:

1. Email your resume to 2.

Use the subject line:

"I read the instructions — [Your Name]" 3. In 150 words or less, answer this question: What would you do in your first 30 days to improve communication and organization at the front desk of a roofing company? 4. Attach your resume as a PDF named: LastName_FirstName_Resume.pdf Applications that do not follow these instructions will not be reviewed. This is intentional.

Pay:

$22.55 - $25.00 per hour

Benefits:

Paid time off

Language:

Spanish (Preferred) Ability to

Commute:

Palm Beach Gardens, FL 33410 (Preferred)

Work Location:

In person