Front Desk Receptionist

Overview Job Summary:

The Medical office Front Desk Receptionist is responsible for greeting patients, scheduling appointments, verifying insurance and collecting co-pays, managing patient records, answering phones, and providing excellent customer service in a fast-paced medical office environment. This role serves as the first point of contact for patients and helps ensure smooth daily operations of the practice. Responsibilities Welcome and check in patients in a professional and friendly manner. Answer incoming calls and respond to patients inquiries, screen, and route incoming calls using multi-line phone systems with courteous phone etiquette. Schedule, confirm, and reschedule appointments Verify patient insurance and collect co-pays or payments . Maintain accurate patient records and update information as needed. Handle patient paperwork, forms,and medical files confidentially. Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively. Coordinate with medical staff regarding patient flow and appointments. Bilingual abilities are highly desirable to serve diverse client needs effectively. Process referrals, authorizations, and medical records request. Maintain a clean and organized front office area. Follow HIPAA guidelines and office policies at all time. Join us in creating a welcoming environment where professionalism meets energetic service! This role is perfect for individuals eager to grow their office management skills while making a meaningful impact every day.

Pay:

$15.00 - $20.00 per hour

Work Location:

In person