Front Desk Associate

Job Overview Computers Plus USA is seeking an energetic, dependable, and detail-oriented Front Desk Associate to become the welcoming face of our company. In this role, you will assist customers, manage front desk operations, answer phones, schedule appointments, and support day-to-day store operations in a fast-paced technology retail and repair environment. This is a great opportunity for someone looking to grow with a company. Computer experience is NOT required — we are willing to train the right candidate. We are looking for individuals with strong people skills, a positive attitude, reliability, and a willingness to learn. Flexible scheduling is required, including some evenings and Saturdays. Responsibilities Greet customers and create a welcoming environment Answer incoming phone calls and assist customers professionally Check in computers, laptops, phones, and gaming consoles for repair Create and update customer tickets accurately Communicate repair updates and appointment information Process payments and assist with retail sales Maintain organized customer records and front desk workflow Assist with inventory organization and showroom cleanliness Support office and administrative tasks as needed Work closely with technicians and management to ensure smooth operations Qualifications Strong customer service and communication skills Positive attitude and professional appearance Ability to multitask in a busy environment Dependable with reliable transportation Comfortable learning new systems and processes Basic computer knowledge preferred but NOT required Must have a flexible schedule Retail, restaurant, receptionist, or office experience is a plus Skills We Value Friendly and outgoing personality Organizational skills and attention to detail Ability to work independently and as part of a team Phone etiquette and professionalism Willingness to learn and grow Strong work ethic and reliability What We Offer Paid training Advancement and growth opportunities Employee discounts Hands-on experience in the technology industry Supportive and team-oriented environment Opportunity to grow into leadership, sales, operations, or technical roles About Us Computers Plus USA is a locally owned technology company specializing in computer repair, laptop sales, virus removal, upgrades, business IT support, and electronics recycling. We are passionate about helping customers solve technology problems while creating a positive and professional experience. If you are dependable, motivated, and ready to grow with a company that values customer service and teamwork, we encourage you to apply today.

Pay:

$12.00 - $15.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person