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Receptionist
Job
MAU Workforce Solutions
Augusta, GA (In Person)
Full-Time
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Job Description
Back Receptionist Administrative/Clerical Augusta , Georgia Apply Now Share this Job Share this Job MAU is hiring a Receptionist in Augusta, GA. As a Receptionist, you will support the applicant flow process by providing exceptional customer service, managing front desk operations, assisting applicants, and ensuring accurate administrative support for branch staffing activities. Benefits Package
- Competitive Compensation Package
- Medical, Dental, and Vision Benefits
- Paid Holidays (11)
- Paid Vacation
- Great Work Environment
- Employee Assistance Program (EAP)
- Care Partners Program
- Health Club Reimbursement Program
- Additional Supplemental Benefit Programs
- 401(k)
- Salary Continuation
- Educational Reimbursement
- FMLA Available After 12 Months of Service Shift Information
- Full-time
- Monday-Friday, 8:00 a.m. to 5:00 p.m.
- Periodic nights and weekends may be required to support extended branch hours Career Path
- Branch Coordinator
- Staffing Specialist
- Interviewer
- Recruiting Coordinator
- Other Corporate Support Functions Required Education and Experience
- High school diploma or GED
- Minimum 2 years of clerical experience
- Customer service experience
- Data entry experience
- Proficiency with Microsoft Outlook and Microsoft Office
- Experience handling high call volumes
- Professional experience working with the public Preferred Education and Experience
- Proficiency with general office equipment and software packages
- Experience in staffing, human resources, or a related industry
- 2 years of customer service experience
- Experience using an Applicant Tracking System (ATS) General Requirements
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Customer-focused mindset
- Technical aptitude and computer proficiency
- Strong attention to detail and accuracy
- Ability to work effectively in a team environment
- Dependable and adaptable with a proactive approach to problem-solving
- Ethical conduct and personal credibility
- Proficiency in Microsoft Office applications Essential Functions
- Answer phones professionally and provide a positive applicant and customer experience
- Assist applicants with electronic applications in the branch or online
- Utilize the MAU Applicant Tracking System daily
- Support MAU Associates and visitors with questions and requests
- Ensure timely and accurate delivery of phone messages to staffing teams
- Route customer inquiries to the appropriate MAU contact and follow up as needed
- Enter application and hiring information accurately into company systems
- Scan and maintain hiring documents and employee records
- Receive and distribute packages to appropriate personnel
- Greet and assist applicants and visitors
- Participate in the MAU 5S program, when applicable
- Coordinate interview and assessment schedules with Staffing Specialists
- Prepare orientation packets and maintain orientation materials
- Verify applicant identification and assessment completion
- Distribute employee paychecks as directed
- Troubleshoot applicant issues related to applications, login access, and payroll systems
- File and maintain active and terminated employee records
- Prepare, maintain, and file reports and correspondence
- Maintain a clean and organized reception and waiting area Work Environment and Physical Demands
- Professional office environment
- Frequent interaction with applicants, employees, customers, and branch personnel
- Regular use of computers, telephones, photocopiers, filing cabinets, and other office equipment Physical Requirements
- Ability to lift 5-20 pounds
- Ability to stand and walk for up to 2 hours
- Ability to climb stairs multiple times per day
- Ability to sit for up to 8 hours Travel
- No travel required MAU is an Equal Opportunity Employer.