ADMIN TECH-RECEPTIONIST

PURPOSE OF CLASSIFICATION

The purpose of this classification is to perform a range of administrative and customer service duties to support the operation of the Tax Assessor/Appraisal Office. •

OPEN UNTIL FILLED

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ESSENTIAL FUNCTIONS

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Greets visitors, resolves complaints and problems, directs them to the appropriate person or department, answers the phones, and responds to general inquiries regarding tax assessment services and procedures. Files documents, prepares reports, correspondence, letters, and other written materials, using word processing and spreadsheet software (Microsoft). Prepares documents, records, work orders, invoices, and/or forms requiring knowledge of department operations and services; prepares operational and statistical reports; researches, compiles, consolidates, and/or tabulates information; and prepares correspondence and letters. Prepares and maintains paperwork files and records; pulls files and documents upon request; researches files and records to retrieve information; photocopies document and distributes and/or files; scans, uploads and saves documents, requests information from other departments as necessary to complete department records/files; and purges and/or shreds documents as directed. Enters and updates information in databases, manages paperwork and files, and assist with record-keeping. Assist taxpayers with reporting forms, returns, and general questions regarding their assessments. As requested, processes payments for fees or services, records and receipts payments, and prepares deposits. Collaborates with other staff on preparing the annual tax digest and assists the office with the appeals process. Assists the public with property assessment information, including location and assessment of properties, and maintains property record card files. Handles incoming and outgoing mail, orders office supplies, and operates general office equipment such as computers, printers, and fax machines. Establishes and maintains information in automated files and databases including the deceased persons list; enters and updates data; maintains spreadsheets, listings, tracking data and other program and/or operational information; researches information in databases, spreadsheets and other automated files; and retrieves and reports data in requested formats. Prepares and maintains paperwork files and records; pulls files and documents upon request; researches files and records to retrieve information; photocopies document and distributes and/or files; scans, uploads and saves documents, requests information from other departments as necessary to complete department records/files; and purges and/or shreds documents as directed. May receive payments for fees or department services, record and receipt payments; and prepare payments for deposit. Operates a personal computer, telephones, copiers and other general office equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software. As requested, performs data entry and quality control of real estate data; enters data from tax returns; enters real property

ADDITIONAL FUNCTIONS

Performs other related duties as required.

MINIMUM QUALIFICATIONS

High school diploma or GED; supplemented by one year of previous experience in a clerical or customer service setting; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

PERFORMANCE APTITUDES

Data Utilization :

Requires the ability to determine, calculate, tabulate, or summarize data/information. Includes performing subsequent actions in relation to these computational operations.

Human Interaction :

Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization :

Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude :

Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude :

Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning :

Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Situational Reasoning :

Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.

ADA COMPLIANCE

Physical Ability :

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds); may occasionally include moderately heavy objects and/or materials (up to 50 pounds) .Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements :

Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors :

Essential functions are regularly performed without exposure to adverse environmental conditions. Whitfield County, Georgia is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.