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Front Desk Receptionist
Job
Holiday Inn Express & Express
Duluth, GA (In Person)
$32,240 Salary, Full-Time
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Job Description
Your day to day This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures. You will accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. In this role you will also welcome guest and answer phones in a prompt and courteous manner, register guests, issue room keys, provide information on hotel services and room location. You will communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up and up-sell rooms where possible to maximize hotel revenue. What we need from you High School diploma or equivalent, plus one year Hotel Front Desk experience. Only excepting applicants with IHG experience. Must speak fluent English. This job requires ability to perform the following: Handling objects, products and computer equipment Use a keyboard to operate various property management and reservations systems, etc. Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized often. Basic math skills are used frequently. Problem solving, reasoning, motivating and training abilities are often used. Must be able to work nights (3pm-11pm), weekends, and/or holidays IHG Hotels or Opera Training moves to top of the list.' '