Front Desk Receptionist

Company Overview BayBol Pediatrics is a dedicated pediatric outpatient clinic committed to providing compassionate and comprehensive healthcare services for children. Our team strives to create a welcoming environment where families feel supported and cared for throughout their healthcare journey. Job Overview We are seeking a professional and energetic Front Desk Receptionist to serve as the first point of contact for our clinic. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a friendly demeanor. This paid position offers an opportunity to contribute to a positive patient experience by managing front desk operations, coordinating appointments, and supporting administrative functions with efficiency and professionalism. Responsibilities Greet patients and visitors warmly, ensuring a positive first impression of the clinic. Manage multi-line phone systems, directing calls accurately and courteously while providing exceptional customer support. Schedule, confirm, and reschedule appointments using calendar management tools, maintaining an organized daily workflow. Handle patient check-in and check-out processes efficiently, verifying insurance information and updating records as needed. Maintain accurate data entry and filing systems, ensuring all patient records are complete, confidential, and up-to-date. Assist with office management tasks such as inventory control of supplies and basic bookkeeping using QuickBooks or similar software. Provide clerical support including proofreading documents, managing correspondence, and supporting team members with administrative needs. Demonstrate excellent phone etiquette and professional communication skills in all interactions with patients, families, and staff. Experience Previous office management or administrative experience in a healthcare setting is preferred. Proven clerical experience with strong computer literacy across Microsoft Office Suite and Google Workspace applications. Familiarity with front desk operations in medical or dental clinics is highly desirable. Bilingual abilities are a plus to effectively serve diverse patient populations. Strong organizational skills with the ability to multitask efficiently in a fast-paced environment. Experience handling data entry, filing systems, and customer service responsibilities is essential. Knowledge of medical receptionist duties or personal assistant experience will be considered advantageous. Join our team to help deliver exceptional pediatric care by ensuring smooth front desk operations that support our mission of compassionate healthcare delivery!

Pay:

From $15.00 per hour

Benefits:

401(k)

Work Location:

In person