Front Desk Receptionist

Our dynamic, established eyecare practice needs a reliable, conscientious "People person" as our front desk receptionist (all training provided) while supporting team members . We are a privately owned practice that has been in business for 30+ years. We are located in the Kroger shopping center on Riverside Parkway . Business days of operation are Tuesday -Saturday .

Job Type:

Full-time Saturdays AM required

Administrative & Clinical Responsibilities Key Responsibilities:

Patient Experience & Check-In/Out:

Greet patients, register new patients, check them in, and handle check-out procedures, including scheduling follow-up appointments.

Scheduling & Phones:

Answer multi-line phones, book, reschedule, or confirm appointments for doctors.

Insurance & Billing:

Verify insurance coverage (vision and medical) prior to appointments, process payments, and manage billing tasks.

Record Management:

Enter, update, and maintain accurate patient information and medical history in the Electronic Health Records (EHR) system.

Administrative Support:

Manage front office supplies, handle filing and mail, and support clinical staff with tasks such as patient flow management. Optical Support (Sometimes): Assist patients with product inquiries or, in some roles, help with frame selection or contact lens ordering.

Required Skills:

Strong communication and customer service skills. Proficiency with computer systems and office equipment (phones, scanners). Multitasking abilities in a fast-paced environment. Attention to detail for insurance verification and data entry. While prior experience in the field is preferred, no experience is necessary to apply. If you have an engaging personality and are a fast and eager learner, we are willing to train.

Job Type:

Full-time Expected hours: 40 per week Ability to

Relocate:

Lawrenceville, GA 30043: Relocate before starting work (Required)

Work Location:

In person