Receptionist/Administrative Assistant

Receptionist/Administrative Assistant Dahl Ford Davenport - 4.8 Davenport, IA Job Details Full-time $15 an hour 6 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Qualifications Sales transaction processing Phone communication Cash register operations Telephone systems Multi-line phone systems Full Job Description The Automotive Dealership receptionist serves as the primary contact person to greet visitors by phone and in person. They perform various functions, including answering a multi-line telephone system and receiving visitors, customers, and prospects in a timely, pleasant, and professional manner, as well as providing information and support to other departments as required.

DUTIES AND RESPONSIBILITIES

Must be dependable and punctual Answer phone in a timely, pleasant, and professional manner and direct customers/prospects to the appropriate individual or Department. Greet all customers in a timely, pleasant, and professional manner and direct to the appropriate individual or Department. Diplomatically address customer complaints in a timely, pleasant, and professional manner and refer them to the appropriate individual or Department head for resolution. Responsible for the administration of the Dealership's Loaner Vehicle and Test Drive agreement policies and procedures. Responsible for the administration of the Dealership's overnight Dealer Plate checkout policy and procedure. Responsible for receiving payments (cash, checks, and credit card payments) from customers and document the amount received on the repair order and/or counter ticket Provide customers with accurate change and issue receipts to them. Interact with the internal and external customer in a clear friendly voice and professional demeanor at all times. The Face of the Dealership! Must maintain a professional appearance Maintain and keep Reception area clean, organized and tidy at all times. Maintain a professional code of conduct at all times. Performs other duties as assigned.

Other Duties:

Any other duties required by the General Manager that are reasonably within the capabilities of the person and are aimed at achieving the company's objectives and goals.

Job Type:

Full-time Pay:

$15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you willing to work Tuesday through Saturday?

Work Location:

In person