Front Desk Receptionist

Front Desk Receptionist Rehabilitation Center of Des Moines

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3 Des Moines, IA Job Details Full-time From $12 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Flexible schedule Life insurance Qualifications Computer operation Operator switchboards Phone communication Computer literacy Administrative experience High school diploma or GED Telephone systems Typing Clerical experience Full Job Description Come join our team at The Rehabilitation Center of Des Moines! With a new leadership team in place, we are revamping our culture and need YOU to help us achieve our goals. Located near downtown Des Moines, overlooking the Des Moines River, The Rehabilitation Center of Des Moines is a 74 bed long term care and skilled nursing facility offering a wide scope of service. Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures. Operate paging/telephone system as required. Answer telephone, determine nature of call and direct caller to appropriate individual or department. Receive request from within the facility and locate personnel through paging system. Receive inquiries and release information in accordance with established policies and procedures. Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse). Greet visitors. Direct to appropriate office and/or resident room. Give directions/information to visitors, guests, residents, sales representatives, etc. Offer beverages to visitors waiting for administrative personnel, as appropriate. Monitor presence and location of sale representatives in the facility. Ensure guests/visitors abide by existing rules and refuse admission to persons as directed. Report suspicious persons/information to supervisor immediately. Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.) Receive, sort and distribute mail as directed. Operate copier, office machines, etc., as directed. Operate computer as directed. Order supplies as directed. Assist department directors in administrative matters (i.e., typing reports, correspondence, etc.) Other related duties and responsibilities that may become necessary or appropriate.

Requirements:

Educational Requirements

• Must possess, as a minimum, a 12th grade education or its equivalent. Experience
• Must have at least 1 year experience in a clerical position, or successfully completed a secretarial science program from an accredited school/college.
• Must have experience answering a multi-line phone system
• Must have customer service experience

Job Type:

Full-time Pay:

From $12.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person