Front Desk Receptionist

Job Overview Front Desk Responsibilities - Dental Office Greet and check in patients in a courteous and professional manner, ensuring a positive first impression Answer incoming calls, respond to patient inquiries, and efficiently schedule appointments Verify and update patient demographic and insurance information with accuracy Process patient intake forms, consent documents, and other required paperwork Coordinate and manage appointment schedules to optimize workflow and reduce wait times Confirm upcoming appointments via phone, text, or email to maintain schedule adherence Perform billing functions, including collecting payments, posting charges, and explaining invoices to patients Assist with dental insurance processes, including claims submission, pre-authorizations, and follow-up communication Maintain accurate and organized patient records within the practice management system Ensure the reception area remains clean, welcoming, and properly stocked at all times Collaborate effectively with dental assistants, hygienists, and dentists to support seamless patient care Manage cancellations, rescheduling, and daily patient flow with flexibility and professionalism Uphold HIPAA regulations and maintain strict patient confidentiality at all times Bilingual preferred but not required

Work Location:

In person