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Maintenance Desk Receptionist

Job

Five Star Property Management

Pocatello, ID (In Person)

$29,120 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/25/2026

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Job Description

Assist customers and clients with their rental properties and homeowner's associations, troubleshoot maintenance issues, inspecting properties, and coordinate maintenance facilitation. What will you gain from this opportunity? Variety - work in an exciting, fast-paced setting with a variety of tasks to keep you engaged. New friends! You will love the culture at Five Star and the relationships you will develop with your awesome co-workers. The ability to use and leverage the latest technology for efficiency in an office environment. Enjoy working in a modern, newly renovated office building in Historic Downtown Pocatello. Benefit from being within walking distance of restaurants and shops in the vibrant downtown scene. A chance to grow and progress within our organization. The opportunity to visit and learn about a variety of properties and gain new skills related to homes and real estate. Feel good about providing high-quality housing for your community and outstanding customer service. At Five Star Property Management, we know that everyone deserves the highest level of service! Responsibilities Answering phone calls and responding to emails with quality customer service and professionalism Troubleshooting maintenance issues Assigning out unresolved service issue Coordination with vendors to ensure timely resolutions Interacting with owners and residents Maintaining and updating our workflow standard process Ensuring compliance for homeowner's associations Working with accounts receivable and payable Working with financial reporting Inspection of properties for damage Skills & Traits Communicate and interact well with the public Knowledgeable in computer and tablet usage Maintain composure in stressful situations Positive, upbeat, and personable Professional confidence Adaptable Organized and capable of following through with projects Active Driver's License (company car is typically available to use, but you may need to use your own vehicle at times with mileage reimbursement) Cell phone for timeclock, call, and texting usage Wages Team members with limited experience can make $13-15 per hour plus benefits. Those with more extensive experience can make even more. This position could evolve into a supervisor or manager position. Benefits Paid holidays Paid time off 401 (k) with match Close-knit team of fun co-workers Extra company activities/outings Stocked breakroom with free snacks and beverages Supplemental Health Benefits Schedule Multiple positions available for work during normal business hours, 9am-5pm, Monday through Friday. To apply, please email both a cover letter and resume to hiring@rentfivestar.com .
Job Types:
Full-time, Part-time Pay:
$13.00 - $15.00 per hour
Benefits:
401(k) 401(k) matching Paid time off Professional development assistance
Work Location:
In person