Receptionist

Company Description Bowers Orthodontic Specialists is a premier, family-owned orthodontic practice led by Dr. Kurt Bowers. For over 30 years, we have been dedicated to providing the Bloomington-Normal community with exceptional care and "Happy Smiles." We pride ourselves on a high-energy, supportive team environment where every member is treated like family. Job DescriptionWe are seeking a professional, outgoing, and detail-oriented Full-Time Receptionist to join our front-desk team. As the first point of contact for our patients, you will set the tone for their entire experience. This role is ideal for someone who thrives in a fast­paced environment and enjoys building relationships with families. 

Patient Experience:

Greet patients warmly, manage check-in/check-out, and maintain an inviting reception area.

Communication:

Manage multi-line phone systems and handle inquiries with professionalism.

Scheduling:

Expertly manage a complex clinic schedule to ensure efficient patient flow.

Administrative Support:

Verify orthodontic insurance benefits and process patient payments.

QualificationsProfessionalism:

Polished communication skills and a positive, "can-do" attitude.

Organization:

Ability to multitask and stay organized in a busy clinical setting.

Experience:

Previous experience in a dental, medical, or high-end customer service role is preferred.

Additional InformationSchedule (Excellent Work-Life Balance) This position offers a consistent 4-day work week with a guaranteed 1-hour lunch break each day and every Thursday off: 

Monday & Tuesday:

8:30 AM•6:00 

Wednesday:

6:30 AM•4:00

PMThursday:

OFF (Office Closed)

Friday:

6:30 AM•4:00 PMWhy Join Us?

Stable Schedule:

Enjoy a mid-week day off and early finishes on Wednesdays and Fridays.

Team Culture:

Join a staff known for being friendly, compassionate, and collaborative.

Reputation:

Work for a board-certified specialist with a legacy of excellence.