REGIONAL OFFICE RECEPTIONIST

at Department of Children and Family Services in Chicago, Illinois, United States Job Description Position Overview The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Regional Office Receptionist. Under direction, this position will perform complex clerical services for professional staff in the assigned office, answer phones, and greet visitors. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois. Essential Functions Serves as Regional Office Receptionist Answers all incoming calls and screens callers to determine nature of request, many of which may be hostile Greets visitors and directs walk-ins to appropriate offices and resources Orders and distributes forms from Central Stores Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of high school Requires 2 years of office experience Conditions of Employment Requires ability to pass a background check All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description To view full details and how to apply, please login or create a Job Seeker account