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Seeking Guest Services/ Front Desk/Receptionist at Spoke & Weal Chicago!
Job
Spoke & Weal
Chicago, IL (In Person)
$41,080 Salary, Full-Time
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Job Description
Overview We are seeking an outgoing, energetic, and hospitality-driven Guest Services Professional to be the welcoming face at our Chicago salon. This role is ideal for someone who thrives in a fast-paced, high-end environment and is passionate about delivering exceptional guest experiences. We are nothing without the guests we serve! Duties Greet guests warmly and create an elevated first impression. Coordinate guest check-in and check-out experiences. Manage appointment scheduling, confirmations, and guest communications such as phone, email, text and Boulevard system messaging. Answer phones, emails and text inquiries with professionalism and efficiency. Able to recommend salon services and retail products. Maintain a beautiful, organized first point of contact area and also help with daily salon cleanliness. Support salon operations and assist team members as needed. Build lasting relationships with guests through exceptional customer care.