CCP Trainer - Hanover Park

CCP Trainer - Hanover Park Sahara Home Care - 3.6 Hanover Park, IL Job Details Full-time $41,000 - $43,000 a year 8 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Paid sick time Qualifications Microsoft Excel Microsoft Outlook Administrative experience High school diploma or GED Hiring Clerical experience Technical troubleshooting support Appointment scheduling Communication skills Entry level Training delivery Client interaction via phone calls

Full Job Description Location:

Hanover Park Employment Type:

Full-Time Salary Range:

$41,000 - $43,000 per /year (based on experience and qualifications) Qualifications Minimum High School Diploma Previous experience in a receptionist or administrative role (preferred) Strong communication and customer service skills Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to handle multiple tasks efficiently Duties and Responsibilities Schedule and conduct pre-service and in-service training for caregivers, onsite or via the portal Operate training portal tools and provide basic troubleshooting Educate new hires on in-home caregiving policies, responsibilities, and EVV procedures Monitor attendance, quiz performance, and maintain training logs Assist with hiring paperwork, background checks, and document verification Coordinate training space, meals, and refreshments for in-person sessions Handle calls, reschedule appointments, and assist caregivers with portal access Ensure a professional, customer-service oriented environment during all interactions Perform other duties as assigned Skills and Abilities Excellent verbal and written communication skills Strong organizational and multitasking abilities Ability to work independently and in a team environment Professional demeanor and customer service-oriented approach Attention to detail and ability to handle sensitive information discreetly Sahara Home Care is an equal opportunity employer committed to a diverse and inclusive workplace. Benefits Major Health Insurance including Dental and Vision Paid Time Off (PTO) and Paid Sick Leave 401(k) Plan (Employer does not match)